Start a project
hello@studioedt.com Start a project
Legal

Privacy Policy.

How we collect, use and protect your information, and what you can ask us to do with it.

In short: I only collect what you send me, I use it to reply to you and do the work, and I never sell it to anyone. If you would like your information removed, email hello@studioedt.com and I will action it.

1. Introduction

StudioEDT ("we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us or use our services.

By using this website, you agree to the practices described in this Privacy Policy.

2. Information we collect

We may collect personal information that you give us voluntarily, including:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Social media account information
  • Project details and service requirements
  • Anything you send through a contact form or by email

3. How we collect information

Information may be collected when you:

  • Submit a contact form
  • Request a quotation
  • Book a consultation
  • Send an email enquiry
  • Subscribe to updates, where this applies
  • Interact with our website

4. How we use your information

We use your information to:

  • Respond to enquiries
  • Provide quotations and proposals
  • Deliver our services
  • Communicate with you about projects
  • Process payments where this applies
  • Improve how the website works
  • Maintain business records
  • Meet our legal obligations

We do not sell your personal information to third parties.

5. Third-party services

We use trusted third-party providers to run our business and website, including services for:

  • Website hosting
  • Email communication
  • Analytics
  • Scheduling appointments
  • Payment processing

These providers may process information only as far as they need to in order to provide their service.

6. Cookies and analytics

This site sets no cookies and runs no analytics. There is nothing to accept and nothing to switch off.

If you switch the prices between dollars and pounds, that choice is remembered in your own browser so the page looks the same next time. It stays on your device and is never sent to us.

7. Data security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, disclosure or alteration.

While we work to protect your information, no method of online transmission or storage can be guaranteed to be completely secure.

8. How long we keep information

We keep personal information only for as long as we need it to:

  • Provide our services
  • Meet legal and contractual obligations
  • Resolve disputes
  • Maintain business records

When information is no longer needed, it is securely deleted or made anonymous where appropriate.

9. Your rights

Depending on the laws that apply to you, including South Africa's Protection of Personal Information Act (POPIA), you may have the right to:

  • Ask for a copy of the personal information we hold about you
  • Ask us to correct information that is wrong
  • Ask us to delete your personal information, where the law allows it
  • Withdraw your consent, where we relied on consent to process it
  • Lodge a complaint with the relevant regulator

To exercise any of these rights, please contact us using the details below.

10. International data transfers

Because StudioEDT works with clients and service providers worldwide, your information may be processed or stored in countries outside South Africa.

Where this happens, we take reasonable measures to make sure your personal information stays appropriately protected.

Our website may link to third-party websites.

We are not responsible for the privacy practices or content of other websites, and we encourage you to read their privacy policies separately.

12. Changes to this Privacy Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page along with an updated revision date.

13. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Last updated: August 2026